Celsea88 Terms and Conditions – The Foundation of Our Relationship with Every Member

1 Introduction and Acceptance of Terms

Welcome to celsea88. This platform is operated by celsea88 and provides online gaming services including Live Casino, slot games, fish shooting games, and sports betting to users across Malaysia.

By registering an account, making a deposit, or using any part of the celsea88 platform — whether via the website or mobile app — you automatically agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please stop using the platform immediately.

Celsea88 reserves the right to modify, add, or amend these terms and conditions at any time. Any changes take effect immediately upon publication on the website. It is your responsibility to review this page periodically to stay informed of the latest terms.

2 Member Eligibility and Age Restriction

The celsea88 platform is strictly limited to individuals aged 18 and above. This is not merely a legal requirement — it is our commitment to protecting minors and promoting responsible gaming practices.

By registering a celsea88 account, you confirm that:

• You are at least 18 years of age at the time of registration.
• You are registering on your own behalf and not on behalf of any other person.
• All information you provide during registration is true, accurate, and current.
• You are not on any self-exclusion list or enrolled in any responsible gambling protection programme that prevents you from using this platform.
• Use of this platform is legal in your location.

Celsea88 reserves the right to request age verification at any time through the KYC (Know Your Customer) process. Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended or closed.

3 Registration and Account Management

Each individual is only permitted to hold one active account at celsea88. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of existing balances.

You are solely responsible for:

• Keep your password and account login details confidential.
• All activity that takes place under your account, including any bets or transactions made.
• Notify celsea88 immediately if you suspect your account has been compromised or accessed without authorization.
• Keep the personal information in your account up to date and accurate at all times.

Celsea88 will not be liable for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

4 Deposits, Withdrawals, and Financial Transactions

All financial transactions on the celsea88 platform are processed securely through an encrypted payment system. We support a wide range of Malaysia payment methods including FPX, DuitNow Transfer, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfer.

Regarding deposits:

• The minimum deposit is RM10 for most payment methods.
• Funds are typically credited to your account within 1–5 minutes after successful payment confirmation.
• Celsea88 does not charge any fees for deposits; however, payment providers may impose their own charges.
• Only payment methods registered in your own name are accepted.

Regarding withdrawals:

• The minimum withdrawal amount is RM30 for most payment methods.
• The first withdrawal request requires completed KYC verification beforehand.
• Withdrawals are processed within 5–30 minutes for e-wallet methods and 1–24 hours for bank transfers.
• Funds will only be sent to a bank account or e-wallet registered in the name of the celsea88 account holder.

5 Bonuses, Promotions, and Rollover Requirements

Celsea88 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to rollover requirements (wagering requirements) that must be met before a withdrawal can be made.

• Every bonus offered comes with a clearly stated rollover requirement, expressed as a multiple of the bonus amount (e.g., a 10x rollover means you must wager an amount equal to 10 times the bonus value before making a withdrawal).
• Bonuses may only be used once and are non-transferable between accounts.
• Celsea88 reserves the right to cancel or modify any promotional offer at any time without prior notice.
• Any attempt to abuse the bonus system — including creating multiple accounts to claim bonuses repeatedly — will result in account closure and forfeiture of all associated bonuses and winnings.
• Winnings earned using bonus funds are subject to the withdrawal limits set for each promotion.

6 Fair Play and Prohibited Activities

Celsea88 is committed to providing a fair gaming environment for all members. Any form of fraud, system manipulation, or software bug exploitation is strictly prohibited and will be dealt with seriously.

The following activities are strictly prohibited on the celsea88 platform:

• Using automation software, bots, or scripts to play or place bets.
• Collusion between players to manipulate game outcomes, particularly in table games or sports betting.
• Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
• Using a VPN or proxy to conceal your actual location in order to bypass restrictions.
• Any form of money laundering through the platform.
• Sharing account information or login credentials with other parties.

7 Privacy, KYC, and Data Protection

Celsea88 values your privacy and protects your personal data to the highest standards. Personal information provided during registration and use of the platform is collected and processed in accordance with our Privacy Policy.

The KYC (Know Your Customer) process is required for:

• First withdrawal or when a withdrawal exceeds a certain limit.
• When celsea88 identifies activity that requires identity verification.
• When requested by the relevant regulatory authorities.

Documents that may be requested include a copy of your national identity card (MyKad), recent bank statement, and proof of address. All submitted documents are protected with encryption and accessed only by authorised personnel.

8 celsea88's Limitation of Liability

While celsea88 makes every effort to ensure the platform operates without interruption, there are certain situations where service may be disrupted. celsea88 is not liable for:

• Service disruptions resulting from technical failures beyond our control.
• Losses arising from wagering decisions made based on misunderstood information.
• Any indirect, consequential, or special damages that may arise from the use of the platform.
• Delays in transaction processing caused by third parties such as banks or e-wallet providers.

In all circumstances, celsea88's maximum liability to any member shall not exceed the total actual deposits made in the 30 days preceding the event giving rise to the claim.

9 Account Suspension and Closure

Celsea88 reserves the right to suspend or close your account at any time, with or without notice, if we have reasonable grounds to believe you have breached any terms in this document.

You may also voluntarily close your account at any time by contacting the celsea88 customer support team. Upon account closure:

• Any remaining balance (after deducting bonuses with unmet wagering requirements) will be returned to you within 5–10 business days.
• All betting history and transaction records will be retained for the period required by applicable law.
• You will not be permitted to open a new account without explicit approval from celsea88 if your account was closed due to a terms violation.

10 Applicable Law and Dispute Resolution

These terms and conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where celsea88 is registered. Any dispute arising from or in connection with the use of this platform shall first be resolved through negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, it will be referred to arbitration in accordance with the established procedures. The arbitration decision is final and binding on both parties.